Legal & Compliance
This section points you to the agreements and policies that govern
Spartera. The pages here are short guides. The documents linked below
are the binding versions, and where a guide and a linked document
differ, the linked document governs.
Which agreement applies to you
| You are… | Governing documents |
|---|---|
| A buyer, or any Marketplace user | Marketplace Terms of Service |
| A seller who lists and manages your own products | Marketplace Terms plus the Platform Partner Agreement |
| A seller whose products Spartera builds and operates for you | Marketplace Terms plus a Managed Partner Agreement signed with Spartera |
| An advisory or implementation client | A Spartera Advisory Services Master Services Agreement and Statement of Work |
| Visiting spartera.com | Website Terms of Service |
A seller signs either the Platform Partner Agreement or a Managed
Partner Agreement, not both. Whichever one applies supplements the
Marketplace Terms and controls where the two conflict on revenue
share, payouts, data rights, assignment, partner-specific liability,
and termination of partner accounts.
Policies
- Privacy Policy: what personal
information Spartera collects about visitors, buyers, and sellers,
and how to exercise your privacy rights - Data Processing Addendum: applies when
Spartera processes personal data on a client's behalf, including
the current list of sub-processors - Cookie Policy
- Security & Compliance: how the platform
is built and operated today
Guides in this section
- Terms of Service: which agreement covers
what, and the terms sellers and buyers ask about most - Privacy Policy: where the policy lives and how
to make a privacy request - Security & Compliance: architecture,
controls, and current certification status
Certification status
Spartera does not currently hold SOC 2, ISO 27001, or other
third-party security certifications. See
Security & Compliance for the controls in
place today.
Personal data in Marketplace products
The Marketplace is not a venue for selling personal data. Sellers may
not include personal information, protected health information, or
other sensitive data in any product, and buyers may not attempt to
re-identify individuals from purchased data. Properly aggregated or
de-identified data that cannot reasonably be re-identified is
permitted. The full rules are in Section 5 of the Marketplace Terms
and Section 5 of the Platform Partner Agreement.
Contact
- Legal and privacy requests: [email protected]. For privacy
rights requests, use the subject line "Privacy Rights Request." - Security questions and vulnerability reports: [email protected]
- General questions: [email protected]