Terms of Service
This page is a guide, not an agreement. The binding terms are in
the documents linked below. Where this page and those documents
differ, those documents govern.
The governing documents
- All Marketplace users (buyers and sellers):
Marketplace Terms of Service - Sellers who manage their own products:
Platform Partner Agreement - Sellers whose products Spartera builds and operates: a Managed
Partner Agreement signed with Spartera - Advisory and implementation clients: a Master Services Agreement
and Statement of Work - Visitors to spartera.com: Website Terms of Service
- Personal data processed on a client's behalf:
Data Processing Addendum
The seller agreement that applies to you supplements the Marketplace
Terms and controls where they conflict on revenue share, payouts, data
rights, assignment, partner-specific liability, and termination of
partner accounts.
Quick answers
These summarize the agreements as of their September 2026 update. Check
the linked documents for the exact wording.
Credits. Credit purchases are final and non-refundable. Credits do
not expire by time, and they keep the value you bought them at even if
the list price of a credit changes later. Credits are forfeited if your
account is terminated for cause, such as a policy violation. If
Spartera closes your account without cause, you can use your remaining
credits during the 30-day notice period or receive a refund of the
unused balance. If Spartera ceases operations, credits can be used
during the wind-down period and are void after it. (Marketplace Terms
§6 and §12)
Purchased content. Analytics and data feed snapshots you buy are
kept for your account for as long as Spartera operates the
Marketplace, even if the product is later delisted. (Marketplace
Terms §9)
AI and machine learning use. Buyers may use purchased content to
train AI and machine learning models unless the product listing says
otherwise. Redistribution, resale, and sublicensing are not permitted.
(Marketplace Terms §5)
Seller earnings. Sellers who manage their own products receive 80%
of the list price shown at the time of each sale. Spartera pays payment
processing costs and transaction taxes from its 20% share. Payouts are
made monthly once $25.00 in gross sales has accrued. Managed sellers'
terms are set in their Managed Partner Agreement. See
Revenue Sharing.
Service availability. The platform is provided "as is" and "as
available." Spartera does not offer an uptime guarantee, data escrow,
or a service continuity commitment. (Marketplace Terms §10 and §12)
Disputes. The Marketplace Terms are governed by Virginia law.
Disputes go to binding arbitration with the American Arbitration
Association in Fairfax County, Virginia, and include a class action
waiver. (Marketplace Terms §14)
Questions
Email [email protected].